Overview
I am Ace Delan. I worked as a Technical Support Representative at Sutherland Global Service for Norton by Symantec as Chat support for 3 years and then I have been transferred to voice support for the same account.
I am Ace Delan. I worked as a Technical Support Representative at Sutherland Global Service for Norton by Symantec as Chat support for 3 years and then I have been transferred to voice support for the same account.
Hourly jobPerformance based job
3 years on phone experience
0 years of off-phone experience
Surveys
B 2 C Calling
B 2 B Calling
Upselling
Closing Sales
Managing Teams
6 years ago
Accepted Contract then on first day did not show up. Emailed later following day to tell me he could not complete the campaign do to schedule conflict with current employment
Sep. 2017 to Sep. 2017
6 years ago
couldn't get results
Feb. 2017 to Jul. 2017
7 years ago
Top man very keen to get going unfortunately outbounders dialling systems and concept is flawed we have terminated our outsourcing project due to the unreliable nature of the technology.
Jan. 2017 to Jan. 2017
7 years ago
no answer
Oct. 2016 to Oct. 2016
