I'm good in researching stuff that you find difficult to look for, My experience in working as a market research interviewer would definitely help in determining the right communication with the customers. Being one of the top performer as a Customer Service Representative would be the very main factor I can share to my client. I'm always giving my 100% integrity and effort by providing the correct information. Enthusiast to do extra mile for the clients and satisfy their needs.
I've worked as a market research interviewer in an American research company which collects data by doing surveys over the phone; rendered 3 years in the company which results my expertise in call handling. I've been a Customer Service Representative for 7 months in one of the biggest service provider in Canada; do basic Technical Support. Setting appointments through calling third-party clients. Expert in Billing concerns, retention and up selling.
3 years on phone experience
0 years of off-phone experience
