I've been in the BPO Industry for 4 years now, I Worked for both inbound and outbound accounts. I managed to stay for years with excellent performance and an outstanding attendance. I finished 2 years computer technician and 4 years BSIT
I worked with Expert Global Solution and Sitel Philippines. I was with an inbound campaign on both of those companies with a bit of sales and up selling. Next company was Global Learning Support. We do outbound calls for Careers Australia, We call people living in AU to sell Diplomas through government funding. Lastly I worked with Adliance, we do outbound calls in the US to sell online advertisement.
2 years on phone experience
2 years of off-phone experience