AGENT PROFILE

Carlo Jay A.

Philippines | English
$5.40 / Hour
0
Hours Worked
1
Times Hired


Overview

I've been working for 2 years in BPO industry. I started as a customer service representative then I was promoted as a quality assurance specialist. I am expert in writing anything like reports and doing research. I'm willing to learn anything that can make my time productive. I had been a Virtual Admin Assistant for the last 1 year applying my experiences from the corporate industry when it comes to Operations, Human Resources, as well as Customer Services. I I love making my day productive.

- Customer Service Representative (Expedia.com, Hotwire.com, Travelocity.com and Hotels.com)
-Quality Assurance Specialist (Expedia.com, Hotwire.com, Travelocity.com and Hotels.com)
-ESL Teacher (51Talk)

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    2 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    6 years ago
    Before training was completed, agent had a family situation so project was never started or completed.

    Chimmy N.
    Apr. 2017 to Jun. 2017