I am a competitive Customer Service Representative with more than 8 years experience in the BPO Industry.
I worked with some prestigious call center companies in Philippines and have mastered Sales and Customer Service Accounts that includes lead generation, account management, tech support and sales. Few accounts that I worked with were, Dish Network, Geekbuddy by Comodo.com. With my 8 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints.
8 years on phone experience
2 years of off-phone experience
