I have two years and ten months experience as a Technical Support representative in one of the top BPO companies in the Philippines for a telco account. This experience has taught me a lot on the importance of providing excellent customer service and how the business can benefit from this, profit wise. One thing I can guarantee to my future employer is I will never settle for a mediocre performance. I always treat each and every interaction with customers as my first and last interaction.
I am a very happy stay-at-home-mom to a 10-month old wonderful baby girl. My main goal right now is to be able to find for a stable and a long-term online job while staying at home taking care of my daughter.
3 years on phone experience
1 years of off-phone experience
