Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
I have worked at the call center industry for 9 years. I've handled voice and non voice account. I have knowledge in Customer Service, Sales, Up-selling, Chat and Email Support, Lead Generation and Virtual Assistant.
5 years on phone experience
4 years of off-phone experience