I am the man best for the job because I'm equipped with good comm. skills-handling calls both inbound and outbound,able to interact with customers,understand and effectively build a relationship with them. Being with the B.P.O industry for more than a decade,I easily can adjust and adapt schedule variations and time differences of our clients. I'm a team player and a well-driven career minded person.
I've been working for over a decade as a C.S.R,Tech-Digital Support Specialist, and Fraud-Risk Analyst in various Line Of Businesses in the B.P.O arena.To add this experiences, I also had the experiences of dialing a Diabetic Care Campaign doing outbound telemarketing sales; A Public Relations Manager of Guaranteed PPC, and just recently being with 365 Resources for several loans for Americans and credit repair services.
13 years on phone experience
5 years of off-phone experience