AGENT PROFILE

Yolanie Mel S.

Philippines | English
$6.50 / Hour
193
Hours Worked
3
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

I am a strong asset to help you reach business success as I have experiences necessary to succeed in the position. Flexible to adapt in business rules with confidentiality, loyalty, punctuality and honesty.

I started in BPO since 2006, about 5years experience in call centers office type.Handled billing, customer service, and basic trouble shooting, answering service, and telemarketer.It was in 2011 when I started doing home base. Online job has been the most convenient setting for me. My clients were from USA, AU and UK. I handled appointment setting, customer service, and telemarketing for client closers/employees. Some were managed by Filipino managers and some were direct to my clients’ command.

Interested to work in

  • Hourly based jobs only.
  • Experience

    8 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback