For the past 8 years, I have extremely developed competitive skills in customer service, training, credit card fraud and sales. I worked in International companies such as HSBC Bank and Global Services, MCI Phone Company and Inter-Continental Hotels Group. dealt with International premier clients and high end customers in the United States, Australia and United Kingdom. I have dealt with International premier clients and high end customers in the United States, Australia and United Kingdom.
For the past 7 years, I have extremely developed competitive skills in customer service, training, fraud detection & prevention and sales. I worked in International companies such as HSBC Bank and Global Services for 3 years and 5 months as a Senior Fraud Analyst and Trainer Apprentice in the US Card_Customer Service & Fraud Department mainly in the Detection, Prevention, Investigation & Recovery Queue, in MCI Phone Company for 5 months as a Customer Service Representative in the Customer Service & Sales Department and in Inter-Continental Hotels Group for 1 year as an Account Manager in the Reservation/Sales & Priority Club Department; I dealt with International premier clients and high end customers in the United States, Australia and United Kingdom. I am a fast learner, highly organized, motivated, reliable, resourceful, able to multitask, can work in a fast-paced environment and independent. I believe that my 7 years of Customer Service & Training experience, Analytical abilities will make me the perfect fit for this job.
N/A years on phone experience
N/A years of off-phone experience