AGENT PROFILE

Cheryl M.

Appt.Setter
Philippines | English
$12.00 / Hour
14,278
Hours Worked
165
Times Hired
The ProCompleted 3840 hours of work
Odialer CertifiedMade 40 hours of calls using Odialer
Client SatisfiedCompleted 960 hours of work to a contract


Overview

"I DON'T NEED EASY, I JUST NEED POSSIBLE!" I've been in the BPO for 15 years. My experiences has polished me in mastering my methods, strategy and skills on selling and promoting products and services. I have strong desire to go on even when everyone else quits.

My services may be provided for sales of products and services, appointment setting, lead generation, or surveys. No business owner or manager really has the time to sit on the phone day in and day out making phone calls. By hiring a freelancer like me to warm up potential leads with appointments, make soft sales, or ask survey questions designed to validate leads, you can greatly increase your sales potential while also freeing up time for more active selling!

Interested to work in

  • Hourly based jobs only.
  • Experience

    10 years on phone experience

    5 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    3 years ago
    Cheryl is friendly and does a great job.

    Shane A.
    Sep. 2019 to Nov. 2020
    3 years ago
    Cheryl was excellent to work with. Very thorough, professional, and a great communicator. I'd recommend her to anyone!

    Kenwide H.
    Nov. 2019 to Jun. 2020
    4 years ago
    Sounds great when she works, but was not able to commit to the full time that she agreed to. Supposedly, her previous employer reached out and that's why the last 2 days she only put in a couple hours a day.

    Wish she would of worked what she agreed to, as we believe the potential was there.

    Ramin R.
    Dec. 2019 to Dec. 2019
    4 years ago
    Good work, committed and stuck to the associated tasks. Thank you.

    Tolu F.
    Oct. 2019 to Oct. 2019
    4 years ago
    Cheryl is definitely an asset to any company. Her social intelligence and grasp of the business environment help my sales team in becoming more effective and efficient. She is methodical and systematic. She always brings a unique and valuable perspective to improve processes and help me develop systems and refine sales strategies. She delivered creative and engaging solutions for every challenge she encounters that helps to achieve maximum productivity. I am closer to my business goals now because of Cheryl.

    Jason L.
    Aug. 2019 to Sep. 2019
    4 years ago
    Not sure B2B is for Cheryl

    James R.
    Aug. 2019 to Sep. 2019
    4 years ago
    she is friendly but not sure this is the industry processing that works for her

    korissia s.
    Aug. 2019 to Aug. 2019
    4 years ago
    Cheryl never started with us as she was dealing with personal issues on the first scheduled day. . We decided to start with another outbounder.

    Shane S.
    Jul. 2019 to Jul. 2019
    4 years ago
    It was great working with Cheryl, very smart young lady!

    Jason L.
    Jun. 2019 to Jul. 2019
    4 years ago
    None

    Bob M.
    Jun. 2019 to Jul. 2019
    4 years ago
    Wonderful young lady! We were very lucky to have found someone with so many amazing skills and such a positive attitude. She lived up to the hype of all the positive comments made about her by previous employers. All I can say is wow and we will definitely hire her for our next campaign.

    JL
    Go Solar America

    Jason L.
    May. 2019 to Jun. 2019
    4 years ago
    I posted the job for $5.00/hr. However, Cheryl is not in agreement with this offer and needs more per hour.

    Sharon W.
    May. 2019 to Jun. 2019
    reply
    Im sorry for not accepting the offer, aside from a lower rate than my asking, its also only for 5 hours/week. Im Looking for something that is atleast 15 or 20 hours/week. I believe its the only way to fully maximize and test the true potential of any campaign. For less than 15 hours/week, I would not be able to guarantee any result. Good luck with your project and all the best for your company.

    Cheryl M.
    4 years ago
    she waste time she signed in didnt make calls for mins then stayed on a phone call for 21 mins without speaking

    robertingenito209
    May. 2019 to May. 2019
    reply
    Im sorry you feel that way, it was beyond my control as it was a dialer issue. Anyway, I refunded you all minutes used. God bless and Im wishing you all the best with your Chimney Cleaning Service.

    Cheryl M.
    5 years ago
    Cheryle is very proactive and keen to give me results. Recommend her to other users.

    Robert S.
    Dec. 2018 to Feb. 2019
    5 years ago
    Thank for every thank! Good worker!

    Manuel V.
    Jan. 2019 to Feb. 2019
    5 years ago
    Cheryl is a very hard worker and has done wonders for our campaign over the past year! She is the definition of success!

    Marcia D.
    Nov. 2017 to Jan. 2019
    5 years ago
    Did a wonderful job. Worked hard! Very thorough.

    Beau E.
    Dec. 2018 to Dec. 2018
    5 years ago
    lovely to work will

    kym M.
    Jul. 2018 to Jul. 2018
    5 years ago
    Cheryl did great work and was motivated.

    Andy B.
    Feb. 2018 to May. 2018
    reply
    Great Boss! Thank you for the opportunity.

    Cheryl M.
    6 years ago

    Andy B.
    Feb. 2018 to Apr. 2018
    reply
    Great Boss! Thank you for the opportunity.

    Cheryl M.
    6 years ago
    Very dedicated! Takes great pride in doing a great job!

    Yael E.
    Nov. 2017 to Dec. 2017
    6 years ago
    Cheryl is one on the best here on OB. Her professionalism in addition to her dedication helped our practice grow. She is a quick study and compassionate. She is also responsible, reliable and hard working. Thank you Cheryl, for all your hard work!

    NATE H.
    Aug. 2017 to Oct. 2017
    6 years ago
    Cheryl is very good and conscientious. I would happily hire her again for a future project.

    Alex C.
    Sep. 2017 to Sep. 2017
    6 years ago
    She is amazing person and great caller

    Steven B.
    Jun. 2017 to Jun. 2017
    6 years ago
    Cheryl has been able to deliver for my specific requirements a number of times. Her adherence to tight deadlines and quality output has made it a great reason for me to come back to her again and again for my business needs.

    Nigam P.
    May. 2017 to Jun. 2017
    reply
    Thank you for the opportunity . I wish you all the best in your campaign

    Cheryl M.
    7 years ago
    Cheryl did a good job getting ahold of people, and was organized and responsive

    Jon C.
    Oct. 2016 to Mar. 2017
    7 years ago
    Cheryl is great. She is a fantastic worker, and an excellant person. Frankly, she is the sort of person you would want to be your neighbor.
    My business is in a highly specialized niche. Cheryl was the first person I hired for this new position. I made some assumptions about training for this job that were incorrect. When I realized this, the contract had to be terminated. It makes me sad that it didn't work out because Cheryl is very much a real joy to work with.
    From me she gets the highest possible recommendation. You should hire her now.

    David C.
    Oct. 2016 to Oct. 2016
    reply
    Thank you for the opportunity.

    Cheryl M.
    7 years ago
    OB Admin:Rehiring agent

    Shawna K.
    Oct. 2016 to Oct. 2016
    7 years ago

    Lane C.
    Jul. 2016 to Aug. 2016
    reply
    Lane is one of the best employer you could ever have if not the Best. He is very supportive, always has clear instructions. Thank you for the opportunity, Im looking forward for next project with you.

    Cheryl M.
    7 years ago
    Cheryl faced difficult tasks with a great attitude, putting in effort above and beyond to learn fast. Pleasure to work with. She is highly professional and she is what she says, a persistent go-getter driven to succeed. Our campaign took a different direction due to unseen market volatility. I was and am very pleased and hope to hire her again.

    Agent S.
    Jun. 2016 to Jul. 2016
    reply
    I only have total of 16 hrs on this campaign, I feel like I was not given enough time to build my pipeline and prove myself, but other than that Shannon is a great motivator, her high spirit is very contagious, she is an employer that you will always wish to have.

    Cheryl M.
    7 years ago
    Cheryl is smart, responsive, and a hard worker. I was very pleased with how well she did with the campaign. She's competent with Salesforce and Salesloft and always kept data entry up to date. I will definitely hire Cheryl again for my next campaign.

    Steve S.
    Feb. 2016 to May. 2016
    8 years ago
    Very good work ethic. Contract ended early.

    City I.
    Mar. 2016 to Apr. 2016
    reply
    Good employer, Thank you for the opportunity

    Cheryl M.
    8 years ago
    Great Outbounder!

    Craig X.
    Feb. 2016 to Feb. 2016
    8 years ago
    OB Admin-Rehiring the agent

    Dan S.
    Feb. 2016 to Feb. 2016
    8 years ago
    We are focusing our marketing efforts on a different approach.

    Ron G.
    Jan. 2016 to Feb. 2016
    8 years ago
    Cheryl is a great person to work with. We have hired her a number of times over the years, and will continue to hire her when she is available.

    She is a true professional in every since of the word. She has helped to increase our sales and our company has grown as a result of her hard work.
    She is well worth the fee she is asking!

    Cheryl is smart, and very knowledgeable of the virtual world.

    Her English and comprehension is better than many in the US.
    We appreciate how she is able to converse comfortably with our clients from different parts of the US.

    We will for sure hire Cheryl again.

    She is a well guarded secret on Outbounders.

    We are glad we found her and you will be too!!



    Bob M.
    Jan. 2016 to Jan. 2016
    8 years ago
    I cannot say enough great things about Cheryl.

    Hired her to make cold calls for my webmastering company in 2013, and she has been the most consistent, intelligent agent I have EVER had the pleasure of working with. She's smart, her vocabulary is better than most native English speakers, and she knows how to adjust to rebuttals and get the appointment. (I know because I've heard many of her calls).

    Most importantly, she is very persistent with prospects without being pushy. She has great timing, and a very good feel for an individual's boundaries. Most of the clients we've converted mentioned her by name, and they ALL wanted us to thank her for her persistence and professionalism.

    She asks good questions, and is not just a droning about running up time. There have been many instances where we were lagging on bringing her leads to call, and she actually asked for fresh leads, so that her transfer rate could improve. When she transfers, she briefs you on the key challenges to expect right before you enter the conversation, and collects a lot of intel on the prospect. All your sales team will have to do is answer her call, listen for pain points, and close.

    Finally, she has gone above and beyond the job description numerous times, and she never let's a good lead go to waste. I have always felt as though I was working with the absolute best Outbounders has to offer, because she has rainmaker potential.

    *NOTE: I'm re-structuring the company, paying her a bonus, and am bringing her back as soon as I can. She's that valuable. If she applies to your contract, consider yourself lucky. Hire Cheryl.

    Austin I.
    Jan. 2014 to Jan. 2016
    8 years ago
    Cheryl's performance for the limited time she was with our campaign was very professional. Thank you for your efforts!

    Andrew C.
    Nov. 2015 to Nov. 2015
    8 years ago
    She done a good job :) well done ! We'll engage her again :)

    Richard Y.
    Aug. 2015 to Aug. 2015
    8 years ago
    Fantastic outbounder. Perfect for any campaign. Great trainer. Will be working with again in future

    James F.
    Jul. 2015 to Jul. 2015
    9 years ago
    A great employee with great communicative skills!

    Joakim Ã.
    Feb. 2015 to Mar. 2015
    reply
    Great boss! I will gladly work with you again, if you ever need me.!

    Cheryl M.
    10 years ago
    Good communication skills

    Russell J.
    Jan. 2014 to Feb. 2014
    10 years ago
    Cheryl is Awesome! Very Professional and Motivated! :)

    Glenn T.
    Nov. 2013 to Dec. 2013
    reply
    He was an exceptional client! He stated his requirements very clearly, he set really reasonable quota, he was supportive and was available for communication when needed.He was very pleasant to cooperate with. I would recommend working with him without any reservations!

    Cheryl M.
    10 years ago
    Really professional, great communication skills

    Frederic L.
    Sep. 2013 to Oct. 2013
    reply
    Encourages employee to improve knowledge, abilities and skills, very inspiring and EMPOWERING!

    Cheryl M.
    10 years ago
    I was very happy with Cheryl. She kept me up to date at all times.

    Aisling D.
    Sep. 2013 to Sep. 2013
    10 years ago
    Cheryl,
    did a great job with our campaign.

    We will for sure rehire her again if she is available!

    Bob M.
    Sep. 2013 to Sep. 2013
    10 years ago
    Cheryl,
    did a great job with our campaign.

    We will for sure rehire her again if she is available!

    Bob M.
    Sep. 2013 to Sep. 2013
    10 years ago
    Hiring again in 4 minutes. Or as soon as I can figure out how to set this up without using their autodialer. Really Cheryl, you should do this for me so I don have too. lol

    Jonathan F.
    Jul. 2013 to Aug. 2013
    reply
    Great boss! Rare breed, Giving a raise out of nowhere :D 50,000 bushel of thanks Chief :)

    Cheryl M.
    10 years ago
    Great communication and attention to detail. Will work with again!!!

    Charity W.
    Jul. 2013 to Jul. 2013