Customer service expert. Team lead. Virtual Assistant. Telemarketer. Appointment setter.
I have 8 years experience in Customer Service assisting U.S. customers for inbound calls. I became part of an Escalation Team where we handled supervisory calls and then served as a Team Lead for 1 year. I started to be a free lancer last May 2015 and worked as a virtual assistant for a Real Estate company in the U.S. for 7 months. I work quickly and efficiently. Client satisfaction and quality work are my top priorities.
5 years on phone experience
1 years of off-phone experience
