More than 10 year’s successful experience as Virtual Assistant, Sales Customer- Service and Technical support with recognized strengths in issue resolution and customer satisfaction problem-solving and trouble-shooting, interacting with customers based in the USA, Canada and Australia.
• Graduate in Commerce from Mumbai University
• Advance computing knowledge possessed with know how to use and install CRM and other related software’s on servers, well versed with Excel, outlook Ms office etc,
• Solid working knowledge of LAN/WAN (ISP) N/W
10 years on phone experience
2 years of off-phone experience
