I understand the process of working over the phone. Have experience in up-selling products to customers and I know that proper research and customer profiling is important for this role. Keen attention to details and I always make sure that I always follow the guidelines provided by my client. My experience working in a call center setting for more than 3 years will be a proof that I can handle the pressure of working independently.
I have more than 3 years of experience working as customer service representative. Gathered great numbers of recognition for having positive customer feedback. A multi-tasker with excellent navigation and system understanding skills.
N/A years on phone experience
N/A years of off-phone experience
