AGENT PROFILE

Joannah Haydee C.

Team Leader
PHILIPPINES | English
$9.80 / Hour
4,128
Hours Worked
7
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

I have worked with OUTBOUNDERS.com as an Operations Manager then eventually took the role of a Manager of Client Services/ Head of Project Launch to spearhead project launch and client communications. I have launched and managed various types of campaigns with different verticals for almost 5 years. Handling over 500 projects/campaigns gave me a broad knowledge on how to strategize. If you need a business partner or someone that can help you, you got the best person.

https://www.linkedin.com/in/joannah-consencino-9323b753/

Client Services Manager/ Head of Project Launch
Operations Manager
Team leader
OUTBOUNDERS
2012-2017



Transition Coach
Quality Assurance
Customer Service Agent
CONVERGYS PHILIPPINES
(MICROSOFT XBOX, DIRECTV, SPRINT DUNN AND BRADSTREET)

Interested to work in

  • Hourly based jobs only.
  • Experience

    13 years on phone experience

    13 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    5 years ago
    Work really diligently in the beginning but stopped communicating after a while.

    Scott C.
    May. 2018 to May. 2018
    6 years ago
    Wana is a fantastic employee! We will work with her again in the future. Thank you!

    Kevin B.
    Sep. 2017 to Oct. 2017