I have the experience. Top Agent with AT&T Uverse Technical Support, Customer Service, Billing and Upselling TOP SME: Managing team and still manage to exceed client mandated individual target. TEAM LEADER/MANAGER for 2 years. TOP Team Leader and handled Outlier Management Project. Great Coach and empowering others to do great.
Degree holder of Secondary Education
Working student as a waiter when I was studying in college.
Been an voice agent for 2 years, 1 year chat support, 1 year as an SME, and 2 years as a Team Leader.
I am very competitive. I was a Volleyball Varsity in College. Basketball player in our small town. and I am the kind of person that is a winner. I strive hard and fair to reach my goals.
6 years on phone experience
3 years of off-phone experience