I have a very good work history as being efficient, focused, and results-driven. I have skills that I know I could bring to the position, a quick learner of processes and systems, and can work independently with minimal supervision.
I first started taking calls as a technical support for American Express Australia, New Zealand, and Singapore, and after a year was positioned as a floorwalker, escalation officer and Subject Matter Expert where I also drafted troubleshooting and process articles for my team.
2 years on phone experience
years of off-phone experience
