Eight years BPO and WFH experience, assisting customers via phone, chat, and email. I am very optimistic that my overall skills and character will help me a lot if given the opportunity. Keen to details and a fast learner. System Tool Experiences -Hubspot -Jobber -Acuity Scheduler -Call Rail -Gorgias -ZenDesk -Shopify -Adobe Photoshop (Basic) -Salesforce -Field nation
Previous work experiences :
Field Service Dispatcher
Illinois Wholesale
August 2021 - Present
Go2 Careers
Virtual Assistant
Customer Support Representative
GENERAL VA FOR Ecommerce Company
Feb 27, 2020 - Present
Concentrix Philippines:
AppleCare Account
Worked as a Technical support representative
August 2017-April 2019
Convergys Philippines:
Telstra MobileCare
TSR
June 2016-April 2017
Outbounders,com (Medicare) Leads Generation
Thad sipple
3 years on phone experience
1 years of off-phone experience
