Through my 7 years experience as a call center agent, I have gained strong skills in providing excellent customer service with my phone handling abilities. I am able to handle a call efficiently, resolve customer inquiries and complaints in a professional manner and provide prompt responses to customer via phone or e-mail communication.
I have more than 7 months outbound/cold calling stellar experience for an insurance campaign. I am goal oriented and fast learner.
2 years on phone experience
1 years of off-phone experience