Have been part of Business Process Outsourcing Industry since 2007 has gained competitive skills and knowledge in outbound and inbound telemarketing, workforce management, client reporting, financial analysis, and performance management.
Have been part of support group and handled diverse Line of Businesses like Customer Service Voice, Email, Special Projects, Escalations, Service and Sales Chat, Data Entry, Inbound Phone Sales, IT Help Desk, and Social Media.
Have received numerous commendations from clients and PLATINUM awards from service delivery for the job well done by maintaining the CORE VALUES for Entrepreneurial Spirit, Integrity, Clients, People, and Leadership. Have great SALES and Marketing Skills background.
4 years on phone experience
4 years of off-phone experience
