My name is Melanie Brito and I love customer support and enjoy constant human interaction. I have a passion in helping people out and ensuring that they were not only well taken care of, but that their experience was a positive one.
I can say that all of my job experience involve customer relations. I worked in BPO industry for over 5 years, wherein I am responsible in handling inbound and outbound calls and providing online support and 2 years as frontliner in retail industry.
5 years on phone experience
0 years of off-phone experience