AGENT PROFILE

Phoebe Joy C.

Customer Service Representative
Philippines | English
$5.40 / Hour
0
Hours Worked
1
Times Hired


Overview

Passionate customer service and sales agent; proven ability to exceed customer satisfaction and upsell existing customers through highly effective interpersonal skills; well-versed in live chat, telephone and email customer service support; eager for opportunities that enable me to exhibit these skills supporting a product or service I truly believe is beneficial to customers.

Also, I used to work for at n t dsl lines and did troubleshooting for internet connection problems. As an agent, I loved to help and extend an extra mile just to provide excellent customer service. Working in the industry for five years, I have always loved my job as a sales agent because I get an opportunity to help companies’ growth by selling products which I believed to be of help to customers. Since I never get tired of talking and connecting with people Ive been doing sales all these years and still enjoying it because this is my passion.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    5 years on phone experience

    3 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    10 years ago
    Did not work for me because she couldnt dial out due to no Skype credits

    Randy G.
    Jun. 2013 to Jun. 2013