AGENT PROFILE

roseanne r.

PHILIPPINES | English
$9.80 / Hour
2,215
Hours Worked
45
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work


Overview

because Iam well experienced and I dont give any limit when it comes to work, I never stop learning and I do love providing quality work and good service.

I am a self-driven, passionate and detailed freelancer. With over six years of customer service experience under my belt, I am confident I can deliver your assigned task with the highest level of customer satisfaction. I also have a strong telemarketing background, both B2B and B2C in oDesk. I have the knowledge and understanding of US Real Estate as I have worked with several investors, brokers and sellers as their overall virtual assistant.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    6 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    5 years ago
    She has a lot of potential and will be considered for future campaigns.

    Anthonio D.
    Jan. 2019 to Jan. 2019
    5 years ago
    We LOVE Anne! She is great. She is a quick learner and picked up on new skills fast. She takes direction very well. Unfortunately, we had to end her contract because our clients were having issues hearing her on the phones. We will definitely consider her for other positions with our firm in the future and would hire her again.

    Renee B.
    Jan. 2019 to Jan. 2019
    7 years ago
    I really don't want to say anything. She's young and would not want to affect her career negatively.. But this is not the way to deal with any client.

    Andy B.
    Feb. 2017 to Feb. 2017
    reply
    thank you job completed..... ......

    roseanne r.
    7 years ago
    This job is too simple and the pay is way too low for this agent. I would love to have her if I had a job requiring a skilled worker.

    Diane J.
    Jan. 2017 to Jan. 2017
    reply
    thank you job completed..... ......

    roseanne r.
    7 years ago
    Excellent Worker!

    JAY S.
    Nov. 2016 to Dec. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    7 years ago
    Has difficulty following instructions. Did not want to work the hours I set. I scheduled her for am morning slot and she wanted to work that evening. Her response was that she wanted to find the best time to call. I determine that - not the agent. Then she asked if she could call next week so she could study the sales scripts. I emailed the sales script to her on the 21st of Nov. She had over a week to read over them. Finally, I was trying to do a test run with several agents. She was supposed to work one day and other agents the next few days so that I could find the right fit. Instead she works an additional day on her own.

    Priscilla H.
    Nov. 2016 to Dec. 2016
    reply
    she didnt tell me that the contract is only for a day. I am not going to ruin my profile for dollar. I have the credibility that I value very much and this client is really unfair by leaving me this feedback. I will never destroy my years of service by just a day. I will never recommend her to anyone.

    roseanne r.
    7 years ago
    Did a good work for the first day, but also made some mistake. But I will use her service again in a near future. Best of luck to you.

    Serge L.
    Nov. 2016 to Nov. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    7 years ago
    Anne was good and nice. Need to end contract for now but is considering to rehire her.

    FONDOS INC F.
    May. 2016 to May. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    7 years ago
    attempted to work another campaign while logged into our campaign

    Insure Me H.
    May. 2016 to May. 2016
    reply
    i inform the client that i can start the next day to finish the undo task first to avoid conflict of schedule,, i never had any single hours logged to this client,,so the feedback is really unbelievable..

    roseanne r.
    7 years ago
    Had a good background for my campaign but the communication was lacking which is important to me. Did not work the schedule. Good luck in the future

    Sandy M.
    May. 2016 to May. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    good luck

    kim m.
    Apr. 2016 to Apr. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    campaign was postponed due to faulty phone lines

    Layla M.
    Mar. 2016 to Apr. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    problem with phone system

    kim m.
    Mar. 2016 to Apr. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    Anne is such a great contributor to anyone's campaign - responsible - dependable - very talented. Our campaign is postponed due to data issues and I will rehire her!

    I look forward to working with her again - she is an expert on the dialer.

    Layla M.
    Mar. 2016 to Mar. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    great job for us!!

    Shawn M.
    Oct. 2015 to Feb. 2016
    reply
    thank you job completed..... ......

    roseanne r.
    8 years ago
    Anne tried hard but couldn't meet quota. We believe she is a very talented person and her talents will be beneficial for the right company.

    Steve M.
    Nov. 2015 to Nov. 2015
    reply
    thank you job completed..... ......

    roseanne r.
    9 years ago
    Anne is a good worker and although her intentions were good her call quality was poor. If she can improve her ISP & call quality we would be happy to bring her back on. Thanks & Good luck Anne!

    Dean N.
    Jul. 2014 to Jul. 2014
    reply
    thank you job completed..... ......

    roseanne r.
    10 years ago
    great

    Mario A.
    Dec. 2013 to Jan. 2014
    reply
    great experience working with mario

    roseanne r.