I am a well presented, well-mannered Selling Manager with extensive experience of performing diagnostics and resolving customers concerns, queries and one to one. Having a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. A problem solver who enjoys a challenge and can work well under pressure and who possess strong customer service skills, and attention to detail. I have integrity and I am reliable.
My name is Sarra Garrovillas, 35 years old, married with 4 kids. I am currently working as a Freelancer as a sales assistant/telemarketer, phone support, data entry, Lead generation/researcher and appointment setter. I have been to 3 different call centers here in the Philippines, first was with Teletech as a Technical Support Representative, , second was with Teleperformance and handles Sprint account . Last was with IBM daksh as a Customer Care Specialists under xerox account.
3 years on phone experience
6 years of off-phone experience