Hello, my name is Aive Rizza Cuencia, I began my career as a Customer Service Representative in 2016, and for the next four years, I worked with various accounts such as Macy's, AT&T, and Doordash. Last year, I began my freelancing career as a Cold Caller for a real estate campaign and progressed to an Inside Sales Agent, where I set appointments for expired leads, buyers, and sellers. I also generate leads through social media outreach, maintain my schedule, and make follow-up calls.
Qualified Customer Service Representative with over 3+ years of experience in fast-paced customer service and call center environments. Friendly and professional under pressure.
Call Center Representative contributed to Customer Support in high volume environments.
Professional in handling various calls on a daily basis, while constantly addressing client issues in a short period of time.
5 years on phone experience
1 years of off-phone experience
