Hello. I am Angelica from the Philippines. I am a hard working goal oriented freelancer with extensive experience in client services, customer service, sales, data entry, and internet and market research. With my previous job experiences, I am more than capable of handling both outbound and inbound calls. I am also willing to be trained and am flexible and adaptive to learning new things.
I have worked in customer service and sales with a large US telecommunications company. I also did offline jobs for clients analyzing data and call quality during my 11 years with the company.
I have also worked for 2 years in a prestigious bank in the US as a customer service specialist.
11 years on phone experience
3 years of off-phone experience