Overview
I have worked for Convergys as a customer service representative & technical support for over 3 years. I have 6 years of sales experience through publishing, product sales and up-selling. I am also well versed with doing payroll for US clients.
Worked for different contact centers for over 10 years. Handle customer service, sales, up-selling, technical support, payroll (US), & retention.
Hourly jobPerformance based job
10 years on phone experience
13 years of off-phone experience
Surveys
B 2 C Calling
B 2 B Calling
Upselling
Closing Sales
Managing Teams
4 years ago
David never started the campaign. He has a lot of potential. Communication was very poor regarding starting the campaign, but again I think he has a lot to offer and I wish him all the best.
Mar. 2020 to Mar. 2020
4 years ago
We're really sad David couldn't stay with the team for longer. Over the past two years he's really proven himself as a great agent. We wish him all the best in the future. The door is open if he wants to return on day
Jul. 2018 to Nov. 2019
reply
Best employer by far! 2nd time to be hired by Keep The Faith magazine and had a great experience.
Dan nurtures his employees together with Shirley - the publisher. Best work experience for 2 years in a Christian Magazine.
Many thanks for the memories and camaraderie!
6 years ago
David was a great agent when he sold. Really professional and dedicated. However, for the last month it's been impossible to get hold of him, so I've had to end his contract.
Nov. 2017 to Mar. 2018
6 years ago
_
May. 2017 to Aug. 2017
reply
This campaign is a bit challenging but Arthur has made sure that he is always there to assist you.
6 years ago
David is a great agent and we look forward to having him come back.
Feb. 2017 to May. 2017
reply
Excellent Employer !!!. Very sad to abruptly end the contract. I look forward to working with this client again in the future.
7 years ago
nice guy
Feb. 2017 to Feb. 2017
reply
Great campaign. Cheryl is very hands on. She teaches you to become better at your job.
