There are several qualities I've achieved working as a "Call agent." Treating customers the way they want to be treated or giving a customer a product/service that corresponds to him/she has been a top priority in my work manner. Moral and professional ethics are highly important to me since I considered them a fundamental element in organizational culture. I'm a responsible and punctual person when it comes to a job position since I'm getting paid to work, so I give it my best.
My name is Diego Bustamante, I'm 25 years old. I'm a graduate in Industrial and Business Administration from UNITEC. I've worked as a sales/customer service call agent in 3 different companies, which I had to leave back then because of university classes. I worked in a customs agency billing services and also as a grammar editor for another company called "Quora." I've worked remotely once already when I edited grammar, aswell as translating from English to Spanish and vise versa.
3 years on phone experience
2 years of off-phone experience
