I am proactive towards the need of the client and I can adapt to changes and also keep a good mood under pressure and hard situations to be solved as need it, besides I can work as a bilingual agent in both english and spanish always keeping the best interests of the company as the clients.
I have the experience working for US based companies call centers mainly working as a remote interpreter over the phone also working for an answering service company that provides the service for a lot of different areas of service such as legal, utilities, real state agents, dental and medical providers in both inbound and outbound calls
3 years on phone experience
4 years of off-phone experience
