AGENT PROFILE

Geracel C.

Philippines | English
$12.00 / Hour
388
Hours Worked
9
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

I should be chosen over other candidates because I have had experience in a variety of capacities like admin tasks, sales, customer service and technical support. I am very much committed and determined to excel in what I do. I always enjoy learning new things and I am open to corrective feedback as I believe that is how I will learn and do things better.

My background includes serving as a Sales Admin Support, Customer Service, Technical Support and Sales Representative in call centers here in the Philippines. Most recently, I worked as a Sales Admin, where my responsibilities included handling customer issue, processing registrations, and quotes. I also worked as a customer service for Google and for a major telco in Australia which is Optus.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    7 years on phone experience

    3 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    1 year ago
    Geri was the best VA we have ever worked with. We ended the campaign she was working on because we are shifting more toward mail and internet marketing. She was on time every single day. Worked hard to find leads, and is very smart so when you are discussing a campaign with her you can tell she understands exactly what you want done and then executes. If we had another possition that we could move her to we definitely would but unfortunately we don't or we wouldn't have stopped working with her.

    Robbie M.
    Dec. 2019 to Feb. 2020
    reply
    Robbie is the nicest Boss I've had. He gave me the opportunity to work for him, even when he knew I didn't have experience in Real Estate. He trained me and was very open whenever I had questions or clarifications on the campaign. He even increased my rate after 2 weeks of working for him, he thought it was fair to have same rate as the US outbounders he hired. I'm very thankful for all the opportunity and trust you've given me. I hope for continued and more success in your company!

    Geracel C.
    1 year ago
    Geracel is one of the bet employees I have hired through Outbounders. Highly recommend her. I own an immigration law firm and she help me quite substantially with completing the tasks I assigned her. Will hire her again for sure.

    Mario A.
    Nov. 2019 to Dec. 2019
    reply
    Very clear with instructions. Great client to work with. Thank you

    Geracel C.
    3 years ago
    Geracel did an excellent job, she's easy to work with, engaged and well prepared. I have no hesitation recommending her to future employers.

    Paul R.
    Jul. 2018 to Jul. 2018