My name is Gerald Palencia. I am from Davao City, Philippines. I have an experience of working as a Customer Service Representative for five years in several Business Process Outsourcing here in Davao. Though I had a good working experience in my previous job, I am willing to change my profile and work as an Outbounder because I am fascinated with this job and I am sure I’ll be able to perform really well with all my interest and determination towards it.
I am always ready to face challenges and get along with people very well. I believe in vision and action. I learn from my mistakes. My past work experience increased my aptitude and attitude towards job. I took up BS Information Technology at the University of Southeastern Philippines. I started my career with Business Process Outsourcing and it's been 5 years now. I enjoy everything that I do.
5 years on phone experience
1 years of off-phone experience
