AGENT PROFILE

Grace Ann B.

Philippines | English
$12.00 / Hour
2,342
Hours Worked
5
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

I have been a Customer Service Representative with over six years of experience in telephone service, including Tech Support, Sales and Customer Care. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. I mastered the strategic-relationship and partnership-building skills -- listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.

Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this project. I have six years expertise in Customer Service and Sales. I am a self-motivated person who is willing to go above and beyond on any project, and to learn valuable skills on my own time. In particular, my sales skills experience make me an ideal candidate for the position. I can bring my successes and experiences to this job.

Interested to work in

  • Hourly based jobs only.
  • Experience

    6 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback