Overview
My name is Lou-Ann Melo Glova. Worked in both Call Center Industry and Home Based Jobs for 10 Years. I am skilled in handling both inbound and outbound calls and been working as a Virtual Assistant specializing on financial assistant, data entry, transcription, phone support, email support and social media management. I've also learned the skill to manage my time for me to be able to meet certain goals.
I was an Inbound Sales Account Rep in VISION X, Inc., Makati City, Feb. 2009 – Oct. 2010. I handles telecom customer service and sales and ensures the customers inquiry are resolved/addressed and transition call into a sale. Also worked in a Publishing House Author Solutions in Cebu City as a Publishing Consultant, Mar 2011 – June 2013 in which I handles telecom customer service and sales, handles Email Tasks and Appointment Setter as well.
Hourly jobPerformance based job
5 years on phone experience
2 years of off-phone experience
Surveys
B 2 C Calling
B 2 B Calling
Upselling
Closing Sales
4 years ago
Very good worker. Good quality.
Apr. 2019 to Jan. 2020
4 years ago
Unable to start campaign, agent accepted two offers at/around the same time and upon completion of our training she decided that she would not be able to continue with starting our campaign.
Apr. 2019 to May. 2019
6 years ago
Great agent!
Jan. 2018 to Mar. 2018
6 years ago
very good
Mar. 2017 to Feb. 2018
6 years ago
We were not able to get started on this campaign together. I will definitely consider using her in the future.
Jul. 2017 to Aug. 2017
6 years ago
The agent was good and started the campaign strong but have to be out most of the time because of family matters.
Apr. 2017 to Aug. 2017
6 years ago
we will resume working together at a later time
Dec. 2016 to Jul. 2017
7 years ago
Have worked with Lou-Ann for several months, was very happy with her service, would defiantly hire her again.
Nov. 2016 to Mar. 2017
7 years ago
Thanks
Nov. 2016 to Jan. 2017
7 years ago
Ann is a excellent caller and great asset to any team!
Campaign ended sooner that we would have liked. Wish her all the best. Hope to use her services again in the future.
Aug. 2016 to Sep. 2016
reply
A client that you can rely on and has passion for his people. A good motivator and leader. Thank you for the opportunity and I will be happy to be working with you again.
7 years ago
a
Jul. 2016 to Jul. 2016
7 years ago
Lou Ann is an excellent worker has perfect communication skills. We did not need cold calling anymore.
Highly recommend her as a great worker who is very bright and adaptable
May. 2016 to Jul. 2016
reply
Myles and John are very good clients. Very reliable and works side by side with you so you can learn efficiently from them. Good mentors and leaders.