My previous job working as an outbound agent provided me the required skills that you're looking for. It's not just my background doing this type of job, but also my passion about delivering high quality work in any project I may be involved. I would love to bring my skills and add an important value to the organization.
I've worked as a call assessor in the call center area. During that time I was trained to become a sales/customer service agent for a north american cable, internet and phone service provider. My main responsability was to call the customers to give them informativion about the services in order to improve their experience with the company. It was a great time, that experience has helped me to continue developing my skills and put in practice what I've learned.
1 years on phone experience
0 years of off-phone experience