My name is Moses Rivera. Started back in the call center business back in 2008. In the last 15 years of experience, I've worked with different types of calling campaigns. I've been a customer service agent for several companies like Ford Credit, Office Depot, MetLife Insurance, etc. Worked in Real Estate Lead Generation. Catching those hot leads and following up to make sure to get them on contract and ready for closing. I grew up back in Los Angeles California and all my studies are local.
*SYKES EL SALVADOR LTD. 06/21/ 2008-2015):
*Office Depot- Customer Care Specialist and Sales.
*Ford Credit and MetLife Insurance Company: Handle 90+ calls daily with duties including product education and assisting in customer service.
*Global Contact Enterprises (2015-2017) – Customer Care Specialist and Sales agent.
*Spectrum Investments DBA Click Cash Offer (2018-2020)- Sales and acquisitions. Cold calling as a Lead Generator.
*Blackstone Real Estate-As Lead Generator/2021
14 years on phone experience
14 years of off-phone experience
