Sales Skills:Top seller with an average sale conversion of 12 percent per month, won an International Airline sales incentive marathon from June 2013 to August 2013 and March 2014. Services: Assistance to confirmed passengers with special services. Ticketing: Reissuance and Revalidation of tickets including the Irregularity Case, New Issuance for onwards tickets, direct-sales tickets and voucher tickets Skilled for French and English public and Trade European market.
More than 4 years experience with International airlines such as Brussels Airlines and Swiss international, speaking 2 international languages: French and English, characterized by my previous employers, colleagues and clients as organized, flexible, customer service oriented, decisive and intuitive, I believe my strongest value to be dynamic ability to flow work operations smoothly in a team oriented environment.
4 years on phone experience
3 years of off-phone experience
