Hi my name is Redentor Aguilar and I've worked as a senior customer care professional for American Express for 8 years wherein i handled a number of responsibilities such as payments, complaints, disputes, frauds, rewards redemptions, benefits and balance inquiries. the next 3 years was with ANZ, an Australian bank wherein i handled early stage collections on their car loans portfolio. At present, i work as a virtual assistant for a real estate company.
I am a hardworking person and I always strive to learn as much as I can in any given task. I am loyal, respectful and courteous but firm if needed. I have always been punctual all my life as I feel it's one of the best ways to show respect.
5 years on phone experience
1 years of off-phone experience
