I worked with BPO industry for 4 years. I can deliver what is being asked me to do. I am optimistic, flexible and willing to be trained.
- I was with CCS for a year as an appointment setter, it was more on sales. We're selling magazines.
- I was with Convergys for 2 years as a technical support for both voice & non-voice. We cater owners w/ Microsoft laptops & or tablets.
- I was with FWD BPO for 7 months as a Customer Service. We cater students who wanted to take First Aid courses.
- I was with OP360 for 6 months as a Customer Service. It was a construction account.
4 years on phone experience
1 years of off-phone experience