I have 10+ years experience working as an Inbound and Outbound Customer Service/Support, Tech Rep, Sales person and Appointment Setting Campaigns. I also have more than 4 years experience working as Chat, Email and Phone Support.
I have excellent administrative and customer service skills, good work ethic, account management and the desire to grow in a company with vision. I exercise excellent oral English, as well as Spanish, my native tongue. I have the flexibility to adapt to a myriad of online application tools. I am able to follow directions and instructions as well as the ability to think outside the box. I have a lot of enthusiasm for the job, think well under stress and I believe myself to be a fast learner.
5 years on phone experience
5 years of off-phone experience