Hi, my name is Sheena Hechanova, 25 years old. I am passionate about customer service and account handling and monitoring. I am very patient and understanding. I am open to learn new things and discover a lot of adventure. I am very hardworking and determined to finish the tasks entrusted to me. I know that things must be done efficiently and effectively. I believe that the important qualification of an employee is to love what they do to achieve the desired success and goal.
I had a total of 5 years working experience at a Real Estate Company, at a bank, and outbound caller homebased. I worked for employers as an account officer and an outbound caller. I managed all account handling and monitoring. I do personal interviews for locals and foreigners, through phone, I did a lot of emails also. I do much talking for clients' desire and satisfaction. I also create weekly and monthly reports. So basically I enjoy talking to clients, customer service is really my passion.
2 years on phone experience
4 years of off-phone experience
