AGENT PROFILE

Sheryl Aiza D.

Philippines | English
$8.15 / Hour
318
Hours Worked
2
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

I have been in the BPO industry for almost 8 years now, with Voice and Non-voice experience. I have been a Customer Service Representative and Payroll Specialist as well. Working in a BPO Industry taught me to be patient, valuing members time and providing a complete and correct resolution. I can work with minimal or less supervision and very flexible

Im 30 years old and a graduate of Bachelor of Science in Nursing. I have been in the BPO Industry since I graduated college, so roughly 8 years now. I am an individual with the goal of delivering high quality service, 100% accuracy and Client Satisfaction. I am optimistic, flexible, hard working, willing to learn new task and quick to grasp new ideas and concepts.

Interested to work in

  • Hourly based jobs only.
  • Experience

    8 years on phone experience

    4 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    3 years ago

    TREVOR S.
    Jul. 2020 to Nov. 2020
    reply
    Trevor is a very professional client. Very generous and easy to work with. Hope I can work with him again in the future!

    Sheryl Aiza D.