I'm Responsible and dependable Customer Service Representative with almost 3 years and Telemarketer for almost 2years experience. Highly skilled in responding to customers, managing their accounts, performing office support duties, providing accurate information, receiving payments and addressing customer complaints. Efficiently work independently as well as collaboratively.
I am a graduate from Bachelor Degree in Information Technology, Silliman University and have passed the Philippine Information Technology General Certification Examination last November 2013. I also earned my Vocational Diploma in Computer Technology at De La Salle John Bosco College in Bislig City, Surigao del Sur and have passed the National Certificate level II last November 2009.
7 years on phone experience
4 years of off-phone experience