AGENT PROFILE

Al Carmela Mae D.

Philippines | English
$7.60 / Hour
574
Hours Worked
11
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer


Overview

My 9 years experience working as a Customer Service representative and Virtual Assistant has helped me gain a lot of skills. These years of interacting with different kinds of customer through phone, email and chat has honed my knowledge in the customer service area. I'm also experienced in closing sales and doing appointment settings.

I'm a quick learner, flexible, resourceful and a great team player. I can work with limited supervision and always pay attention to details.

Interested to work in

  • Hourly based jobs only.
  • Experience

    10 years on phone experience

    2 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    1 year ago
    Thank you for all your help.

    Grace L.
    Nov. 2019 to Jan. 2020
    1 year ago
    Fantastic to deal with, great communicator

    Kip M.
    Sep. 2019 to Jan. 2020
    1 year ago
    Carmela did an excellent job for me, she had personal issues and asked to take a break from working our job for a couple of months. I will hire her back when she has resolved everything.

    Shane A.
    Sep. 2019 to Oct. 2019
    2 years ago
    Al Carmela has been outstanding. She is a very hard working person, has a good personality and is professional. She is a good communicator and is always eager to learn new ideas. She is open to suggestions and easy to work with. She goes beyond to improve herself so she can do better. She has been cold calling for real estate investment. Unfortunately, we had to end the campaign because we are working on a different project. We will use her again when we are ready to start. Grace, real estate investor

    Grace L.
    Mar. 2019 to Jul. 2019
    reply
    Grace is very nice to work with. Provides clear instruction and provide day to day updates. She is easy to communicate with and listens to suggestion or ideas. I would love to work with her again in the future.

    Al Carmela Mae D.
    4 years ago
    Carmela has worked for us during several months and provided excellent service. She has a very professional and pleasant style on the phone and is patient, friendly and efficient. I would recommend Carmela to any company looking for a top phone agent.

    David B.
    Sep. 2014 to Sep. 2016
    reply
    A very good boss! Very understanding, patient and professional.

    Al Carmela Mae D.
    6 years ago
    Al Carmela was a pleasure to work with, she has a great telephone voice and is persistent but polite.

    Greg V.
    Jan. 2015 to Mar. 2015
    reply
    A very nice boss... Easy to work with and gives clear instruction...

    Al Carmela Mae D.
    6 years ago
    Excellent job! She speaks well and was very professional. Will hire again!

    David B.
    Sep. 2014 to Jan. 2015
    reply
    A very understanding and patient Client. Who gives clear instruction and open for suggestion.

    Al Carmela Mae D.