AGENT PROFILE

Arman B.

Senior Call Center Agent Outbound
PHILIPPINES | English
$6.50 / Hour
51
Hours Worked
4
Times Hired


Overview

I guarantee quality of work.

Hiring Me VS Hiring More Experienced Agent


I am brand new agent, that means with no bad habits,
no clouded opinions, and no bad culture to change.

Those with previous experience hold strong assumptions
as to what works and what doesn’t based on their own triumphs and fails.

When the time comes for change – this can be greatly detrimental to their performance.

In most cases, no experiences are beyond grateful for the experience you’ve given
them and work extra hard to ensure they meet and exceed your expectations,
where experienced employees may work to meet your expectations
but not necessarily feel the need to exceed.

Experienced agent may unfortunately be hyper aware of how experienced they really are
and this unfortunately come with an ego.

So who you should hire?

Ultimately, while experience can quicken the learning curve –
it is almost always best to hire raw talent if you are looking for optimal productivity.

With no prior work experience or training to fall back on,
they will always fight hard to survive
which means they will be more likely to adapt to change
and to accept new challenges in the workplace.
While experienced agent may just drop
and go to the next offer when faced by challenges.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    1 years on phone experience

    0 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    7 years ago
    Never started.

    jbenardete B.
    Aug. 2014 to Sep. 2014
    7 years ago
    Great

    Ben A.
    Dec. 2013 to Jan. 2014
    7 years ago
    Very Motivated and willing to work!

    Glenn T.
    Nov. 2013 to Dec. 2013