I am a highly motivated individual with excellent interpersonal skills. My experience as an Admin Assistant exposed me to many duties like appointment setting, customer care, data entry, sales, technical support and debt collecting. I have extensive knowledge and experience in these fields. I worked on many campaigns for US companies which included conducting surveys, debt collecting etc. My experience also includes outbound/inbound calls on a dialer system but I also did cold calling.
I have worked for one of the largest call centers in the USA (NCO Financial Services) for over 5 years.
My duties included calling consumers on a dialer system to settle their outstanding debts. I was also promoted to project manager where I was responsible for four projects.
Proficient in Microsoft Word and Excel
6 years on phone experience
0 years of off-phone experience