AGENT PROFILE

Genelyn S.

Customer service representatives
Philippines | English
$12.00 / Hour
3,247
Hours Worked
41
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work


Overview

I am very Competitive and Dedicated to what I'm doing. I am an expert both for Inbound and Outbound Work stream. I am well-versed in Cold Callings, doing Appointment Settling for SEO and even for calling Residential. I am well-experienced in Customer Service, Telemarketing, Collections, Researching and many more!

I have been working in a Call Center Industry for 7 years now. I can do Website rankings by using SENUKE, Traffic Robot, Wordpress and Amazing Academy Tools. I've worked to different accounts and campaigns such as Amazon, E-Commerce Ind., Modify my Mortgage, Yellow Pages.CA, Adwise Channel, Adnow Digital Media, T-Mobile US, Capital One UK Bank, DirecTV US, Veneers Dental Network, National Home Security, Briar Canadian Management, and Car Dealerships.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    13 years on phone experience

    4 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    4 months ago
    Excellent Out Bounder and Hard worker.

    Frederick J.
    May. 2021 to May. 2021
    reply
    Fred was one of the best client that I ever had. Thanks a lot Fred! Wish you more success to your business. Keep safe.

    Genelyn S.
    7 months ago
    short term assignment

    Dan O.
    Jan. 2021 to Feb. 2021
    4 years ago
    thanks for excellent work

    john w.
    Jan. 2017 to May. 2017
    4 years ago
    She seemed okay but des not follow instructions

    Sh S.
    Jan. 2017 to Jan. 2017
    4 years ago
    REATH

    Stephen G.
    Nov. 2016 to Nov. 2016
    5 years ago
    Gen was great to work with. She takes instructions very well and is a hard worker. Always willing to do whatever we asked of her. I would recommend her services.

    Matt M.
    May. 2016 to Aug. 2016
    5 years ago
    Gen, that you for your hard work. It was great working with you.

    Everton B.
    Mar. 2016 to Mar. 2016
    reply
    Everton is very nice and a very supportive boss. It was a pleasure working w/ you. Good luck to your business.

    Genelyn S.
    5 years ago
    .

    Jim C.
    Dec. 2015 to Dec. 2015
    reply
    Highly not recommended! He gave me a star just because his dialer is incomplete. He has a CRM but doesnt have a phone. So his CRM will not work. He wants me to buy my own phone. But told him that he should be the one to provide that. Then he purchased a skype but gave a wrong log in details. And he wanted me to figure out why it isn't working. Wow. He let me wait for how many hours on my 1st day. And Blamed me just because his Skype Isn't working. And cant provide me a complete dialer. He ended the contract just because we cannot log in. Very unprofessional and NOT recommended.

    Genelyn S.
    6 years ago
    Excellent worker!

    mike W.
    May. 2015 to Sep. 2015
    6 years ago
    Genelyn was one of the most reliable, successful employees that we ever had in our call center. She is self motivated & a great leader. She has great vision and needs little direction. I would recommend her to any company! She is also very pleasent and takes direction well when needed. Unfortuantely our campaign had to come to an end due to lack of leads but when our leads pick up we will no doubt hire her again! Thanks Genelyn!

    Dean N.
    Aug. 2014 to Apr. 2015
    reply
    Dean is very supportive and very considerate. He's one of the best boss that i ever had. Good luck Dean!

    Genelyn S.
    6 years ago
    Gen is an awesome professional. I only wish we could have included her as part of our permanent staff. Would hire her again!

    Thomas & Laurell J.
    Mar. 2015 to Apr. 2015
    reply
    They are very supportive, wonderful and excellent clients.

    Genelyn S.
    6 years ago
    Very honest,punctual and result driven.

    adnow.outbounders m.
    Jul. 2014 to Feb. 2015
    reply
    They are very supportive, nice and exceptional clients!

    Genelyn S.
    6 years ago
    Gen is a really good and honest worker. I would hire her for future contracts without hesitation.

    Julie W.
    Sep. 2014 to Oct. 2014
    reply
    Julie is very nice and really supportive. I will always be available to work for her. She's the best!

    Genelyn S.
    7 years ago
    A honest, hard working professional.

    farhan s.
    Mar. 2014 to Aug. 2014
    reply
    A very supportive and cool boss!

    Genelyn S.
    7 years ago
    Very honest.

    Sierra S.
    Jul. 2014 to Jul. 2014
    7 years ago
    Janice is outstanding, reliable, and hard working.

    Sierra S.
    Jul. 2014 to Jul. 2014