I am an Experienced Customer Service Support who's been in the industry for 3 years or more. I also have an experience in Appointment Setting and Transcribing. I worked in the largest BPO company here in the Philippines and I have experience handling in handling Customer Service, billing, sales, tech, retention and health insurance. I can handle Chat, Email and Social Media Management. Tools/Apps I have known of: - Google Apps - Zoiper - Slack - Google Drive - Google Docs - Google Sheets
Been with HealthNet and T-Mobile . General Care . Customer Service , Technical Support and Sales Agent .
3 years on phone experience
1 years of off-phone experience