Overview
I am a niche to any position because I have all the necessary skills and experience needed. In fact I've been in the BPO and a Freelancer for 20 years and I have handled projects and campaigns in Customer Service and Sales for both B2B and B2C either in Collections, Financial, Technology, Web, Real Estate, Law Firm, Pharmaceutical, and Telecommunication.
In-line with this I was given a great opportunity to be part of Operations, Management, Training & Development, Quality Assurance and Business Development.
Part of my experience is to provide exceptional contributions to customer service, create an integrated strategies to expand sales, develop methodologies, establishing quality guidelines, formulate identifiers and construct sales parameters to attain and exceeds clients goal.
18 years on phone experience
1 years of off-phone experience
Surveys
B 2 C Calling
B 2 B Calling
Upselling
Closing Sales
Managing Teams
3 years ago
Short term campaign
Aug. 2020 to Oct. 2020
5 years ago
Didn’t end up working on campaign. Seems like he has a lot of potential. Had a family member pass away at the beginning of campaign. All the best!
Nov. 2018 to Nov. 2018
6 years ago
Contract ended.
Jul. 2017 to Oct. 2017
9 years ago
Jason makes sure to understand the requirements before calling and asks questions. He takes initiative and works well with the team.
Jun. 2014 to Jul. 2014
9 years ago
This contract was accidentally created
May. 2014 to May. 2014
9 years ago
Jason did a great job. He is professional and fluent in English. His is very confident in his skills and his confidence made the customer feel comfortable. He helped to fill in when I had to let another contractor go. I would hire Jason again.
Mar. 2014 to Apr. 2014
10 years ago
Great team member. Very responsive and professional.
Sep. 2013 to Oct. 2013
reply
Anna is an cool and yet professional Boss.. My experience with iBride so far is one of the best experiences I had.
10 years ago
Great team member. Very responsive and professional.
Sep. 2013 to Oct. 2013
reply
Anna is an cool and yet professional Boss.. My experience with iBride so far is one of the best experiences I had.
