AGENT PROFILE

Johannes U.

Philippines | English
$9.80 / Hour
7,185
Hours Worked
31
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

Having more than 6 years of experience working in a call center makes me a perfect fit for the job. i was also a sales and customer service supervisor for almost 2 yrs and went to several leadership classes. i was also a telemarketer/VA and attended Webinar sessions conducted by David Sprague and his team. i am self motivated and i always compete to be on the number 1 spot. i am confident that i can contribute a lot to the success of your business.

This maybe very generic but i am very friendly and get along easily with the people around me. i love to cook, play basketball and play computer games. i also love to travel to different places. regarding work experience i started as a customer service representative in 2008 and was a tech representative in 2011 and got promoted after 8 months into a supervisor and i was also a sales supervisor in 2014.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    6 years on phone experience

    3 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    1 year ago
    Great asset to the team! We worked with him for over a year he produced leads through cold calling. His phone approach is very unintimidating allowing people to let their guard down. We also had him responding to 1000's of text messages a day. He is a quick learner and a great team member. I highly suggest working with him!

    John T.
    Sep. 2018 to Jul. 2020
    2 years ago
    Hans was always on time, professional and took instructions very well. I highly recommend him if you need someone to make outbound calls for you.

    Lorenzo S.
    Jan. 2019 to Feb. 2019
    reply
    It was a pleasure working with you Renzo. i wish you and your business more success! i hope to work with you again in the future. Thank you

    Johannes U.
    3 years ago
    Hans was very open to feedback and listened to guidance. He was professional and courteous and was a pleasure to manage. Unfortunately, the sole role of the position I hired him for was to generate leads through outbound calling. Although he made the phone calls, he was not able to speak to many decision makers and thus was not able to generate many leads. To be fair, none of the other outbounders I hired were able to do this either.

    Victor T.
    Jun. 2018 to Jul. 2018
    3 years ago
    Hans has a great work ethic and telephone manner. Unfortunately, we work in a very niche market that's difficult for most agents to crack. I wish him all the best in his sales journey going forward.

    Shirley M.
    Dec. 2017 to May. 2018
    reply
    Dan is the best client an agent can ever dream of, he is always there to support the team. and he is doing everything that he can to get all the information that we need to be successful he always try to find ways to make our job easier. i would like to apologize to Dan and the team for not being able to produce much because i was going through a lot of things during the time that i was working with them and i didn't have enough knowledge about the product and the market (which is a not his fault) and wasn't focused enough, i know that i could have done better. i would definitely love to work for him again in the future when i am better and have more experience in this field. i wish Dan and Keep the Faith more success in the future. Thank you very much for the opportunity Dan, i learned a lot from you and the team.

    Johannes U.
    3 years ago
    Hans was excellent! Extremely diligent and hard hardworking. He was professional and takes feedback well. He is always on time and I would highly recommend him.

    Josh N.
    Feb. 2018 to Mar. 2018
    reply
    Josh is one of the best and professional client i ever worked with! he is always there to support us. i will definitely work for him again in the future. thanks for everything Josh! i wish you more success in the future.

    Johannes U.
    3 years ago

    Josh N.
    Feb. 2018 to Mar. 2018
    reply
    Josh is one of the best and professional client i ever worked with! he is always there to support us. i will definitely work for him again in the future. thanks for everything Josh! i wish you more success in the future.

    Johannes U.
    3 years ago
    Very positive attitude

    Kip M.
    Nov. 2017 to Nov. 2017
    5 years ago
    end of contract.

    Sipho H.
    Mar. 2016 to Jul. 2016
    5 years ago
    Outbounders Admin

    Scott C.
    Oct. 2015 to Oct. 2015
    6 years ago
    only did 1 shift and left for personal reasons. Hard to rate. Sorry

    IT S.
    May. 2015 to May. 2015
    reply
    My father was hospitalized and was in critical condition during that time, i informed Hans about it. i'm very sorry for the inconvenience. Hans is a great employer and i know that i would have learned a lot more if i was able to continue working for him. i wish you more success in the future! thank you

    Johannes U.
    6 years ago
    Hans is an excellent person and employee. I supervised Hans for more than a year. He is able to adapt to new circumstances and willing to try new approaches. He speaks well. He thinks on his feet and is able to communicate intelligently. He is friendly and an all around great employee. I highly recommend Hans and hope to work with him again in the future.

    Sean J.
    Mar. 2015 to Apr. 2015
    reply
    I worked with Sean and Raze Vapor for the past year. I called vapor shops on their behalf and told them about Raze products. It is a good company to work for and I would recommend them to other Outbounders.

    Johannes U.