AGENT PROFILE

Jollivel V.

Financial Specialist
Philippines | English
$9.80 / Hour
4,309
Hours Worked
57
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work


Overview

I was able to work with different Call Center Company for Inbound and Outbound and my purpose is giving great satisfaction to all my client and make sure to hit my goal every task

-Top collector for Capital One Bank
-BeFree Debt Con - CSManager
-LWA - Assist Manager for Recruiting
-Best in Class SEO - Appt Setter
-Landstar Shipping Logistic Company - Lead Gen
-Justus Debt Nego - Appt Setter Credit Repair
-Brian Tracy Intl - Appt Setter for Training
-One Life America - Appt Setter for Insurance
-AET - Appt Setter for Solar
-Bradford Law Firm - Modify Mortgage - Lead Gen
-The Baker Group - Real Estate - Appt Setter
-Adnow - Appt - SEO
-Collection (magazine company)

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    4 years on phone experience

    4 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    4 years ago

    Steve H.
    Aug. 2016 to Aug. 2017
    4 years ago
    thanks for excellent work

    john w.
    Jan. 2017 to May. 2017
    4 years ago
    There was a time conflict.

    KING C.
    Jan. 2017 to Feb. 2017
    4 years ago
    she quit suddenly the first time with no warning or worry about covering her shift after fighting with a manager on the team.
    then i let her back for second chance she came in for a few shifts asked me for her bonus which i gave hoping she will stick around, however i never heard from her again.
    not reliable agent.

    noam s.
    Dec. 2016 to Jan. 2017
    reply
    thank you and more power always

    Jollivel V.
    4 years ago
    JOLLIVEL,

    Has been remarkable. We have used her off and on for over 6 months and she is very professional and is a diligent worker. Awesome!

    -KING Company Insurance Brokerage

    KING C.
    Dec. 2016 to Jan. 2017
    reply
    see u in january again chi, good boss ever

    Jollivel V.
    4 years ago
    good caring worker.

    noam s.
    Nov. 2016 to Dec. 2016
    5 years ago
    agent milked the clock and never working with her again.

    Peter P.
    Aug. 2016 to Sep. 2016
    reply
    why would i do that, your account is always DEPLETED , i have to wait for so long jst for u to fund. and ive worked with you for so long and jst ruin my reputation jst for this??? im honest and hardworking and u know that. ive handle alot of your campaigns and u havent heard anything bad from me.

    Jollivel V.
    5 years ago
    great working with Jollivel

    Peter P.
    Aug. 2016 to Aug. 2016
    5 years ago
    great employee

    Peter P.
    Jul. 2016 to Aug. 2016
    5 years ago
    Great worker.

    Chad C.
    Jun. 2016 to Jul. 2016
    5 years ago
    Highly recommended
    Ice hired her twice and she did everything she can to benefit to my company.
    Thank you!

    Liran S.
    Jun. 2016 to Jul. 2016
    5 years ago
    4 star

    Peter P.
    Jun. 2016 to Jul. 2016
    reply
    its our 4th campaign together, now where in a next campaign again

    Jollivel V.
    5 years ago
    We ended the campaign, but Jollivel was a delight

    Peter P.
    Jun. 2016 to Jun. 2016
    reply
    good and nice boss its our 3rd campaign together

    Jollivel V.
    5 years ago
    We had to terminate the agent's contract early. Agent did not follow instructions. Spent 3+ minutes listening to voicemail after we repeatedly told her not to. After listening to the calls, we found that agent also spent hours with her microphone on mute, while the dialer was still going. She didn't work the full hours that she was given. We're very unsatisfied with this outbounder.

    Julissa G.
    May. 2016 to May. 2016
    reply
    worst boss ever, not recommended... i swear...to perfectionist...long script...every min check for update. i informed them already that i can only do 5hrs a day and said yes and now there turning it around

    Jollivel V.
    5 years ago
    Great work! We are re-hiring her for another account

    John E.
    May. 2016 to May. 2016
    reply
    ive really enjoy working with john, love truck insurance, we jst change campaign but still on going...

    Jollivel V.
    5 years ago
    Good worker. Decided to move in a different direction with this project.

    Chrissy S.
    Mar. 2016 to Apr. 2016
    reply
    chrissy, a very understanding boss, if only the campaign will resume then i wont hesitate to come back.

    Jollivel V.
    5 years ago
    JOLLIVEL VELASCO - BUENO was very attentive and follow directions. She listened to the client and responded accordingly. Would hire in the future on the next campaign.

    KING C.
    Mar. 2016 to Mar. 2016
    reply
    thanks Mr. Ali , its a nice campaign enjoying inviting pastors... till next event... i will be here

    Jollivel V.
    5 years ago
    Its a pleasure working with Joli.
    She has helped me greatly getting my little one man business up and running smoothly.
    She is professional and very efficient. She is also as eager as I am to produce results which has made me very fond and confident working with her.
    SHe has the ability to make all the necessary calls, speak with clients properly and makes qualified transfers so that I can close.
    She can also be trusted to work alone and you can be certain she will have a few appointments and people to speak with set up for you.
    Joli is a great worker and I would recommend her to anyone wanting an excellent addition to their team.

    Steven S.
    Jan. 2016 to Mar. 2016
    reply
    this is our second campaign together and i really love to work with steven, but we have to work on the leads first to get new one and then resume again

    Jollivel V.
    5 years ago
    Its a pleasure working with Joli.
    She has helped me greatly getting my little one man business up and running smoothly.
    She is professional and very efficient. She is also as eager as I am to produce results which has made me very fond and confident working with her.
    SHe has the ability to make all the necessary calls, speak with clients properly and makes qualified transfers so that I can close.
    She can also be trusted to work alone and you can be certain she will have a few appointments and people to speak with set up for you.
    Joli is a great worker and I would recommend her to anyone wanting an excellent addition to their team.

    Steven S.
    Jan. 2016 to Mar. 2016
    reply
    this is our second campaign together and i really love to work with steven, but we have to work on the leads first to get new one and then resume again

    Jollivel V.
    5 years ago
    Over promised under delivered

    Xavier R.
    Feb. 2016 to Feb. 2016
    reply
    for 3hrs shift only, he wants results right away, and leads was so bad anyway. never kept his promise to finish the whole week how can you prove to him..he demand to much.. even made the script because his unprepared. i never applied to him in the first place, he just offer me a job and no wonder he hire agents because he cant do it by himself and he knew his leads were bad and put u into pressure because he wants money in return right away for the 3hrs ($24.00) shift oh my... no wonder i pleased all my client except you..you can have your money maybe you need it more than i do....chao espanyol ....good luck

    Jollivel V.
    5 years ago
    Good agent. Very easy to work with. Highly recommend

    Steve S.
    Jan. 2016 to Feb. 2016
    reply
    thank you steve .... take care

    Jollivel V.
    5 years ago
    It has been a pleasure working with Jollivel and we hope to work with her in the future again. She's a quick learner, has a great attitude and most important: SHE GETS CALLS AND TASKS DONE! She's super responsive, attentive and aggressive (while being nice) with the calls. I would highly recommend Jollivel and will seek her first (if someone else didn't already hire her) for our future outbound calls.

    Alan Q.
    Jan. 2016 to Feb. 2016
    reply
    thank you alan and cassie... :)

    Jollivel V.
    5 years ago
    .

    Jim C.
    Dec. 2015 to Dec. 2015
    reply
    jim gave us logins for skype and crm which is not working, we tried to coordinate with him about it but he just ended our contract and give us 1 star and putting a blame on us because we dont have any phone to use for his crm. client should always provide this not us. we even had a training and he didnt pay for it.

    Jollivel V.
    6 years ago
    Best employee ever ! Going to recommend her to big
    Companies . Thx for the good work

    mike W.
    May. 2015 to Sep. 2015
    reply
    i really love the collection campaign mike, hope will resume again.. i will be always here

    Jollivel V.
    6 years ago
    good operator

    IT S.
    Apr. 2015 to Jun. 2015
    reply
    thank you ...good luck always..

    Jollivel V.
    6 years ago
    We were very happy with Jollivel. She is definitely a go-getter and helped get us set up with our call campaign.

    Eric G.
    Apr. 2015 to Apr. 2015
    reply
    eric , good boss, good provider , very helpful...thank you

    Jollivel V.
    6 years ago
    Jollivel was one of the most reliable, successful employees that we ever had in our call center. She is self motivated & a great leader. She has great vision and needs little direction. I would recommend her to any company! She is also very pleasent and takes direction well when needed. Unfortuantely our campaign had to come to an end due to lack of leads but when our leads pick up we will no doubt hire her again! Thanks Jollivel!

    Dean N.
    Jul. 2014 to Apr. 2015
    reply
    so blessed to have dean,cristina and jim as my boss...thank you and more power always

    Jollivel V.
    6 years ago
    no comment

    Mario A.
    Feb. 2015 to Apr. 2015
    reply
    it was a big mistake taking this job again,,, scam, use illegal documents,make fake website. let you do stuff to fool other people for his own benefits. no word of honor. i was working with him since 2013 and left him again because i cant take it anymore.i was a good agent to him and always obey and also meeting my goals. good thing i left..agents i interviewed you know who you are you could testify that im saying the truth

    Jollivel V.
    6 years ago
    Jollivel was very sweet and had a pleasant voice. She was reliable, and very easy to work with. We will definitely work with here again! Highly Recommended! - Peter BestinClassSEO.com

    Peter -.
    Dec. 2014 to Jan. 2015
    reply
    good boss and like to work with him in the future again

    Jollivel V.
    7 years ago
    Pleasant person, great worker, great personality. I will surely use again

    Les C.
    Oct. 2014 to Oct. 2014
    reply
    cheerful and good boss...thanks Les

    Jollivel V.
    7 years ago
    sorry, just let me know when you are back so that i could rehire you

    Mario A.
    Dec. 2013 to Dec. 2013
    reply
    the best boss ever

    Jollivel V.